MAICHelp Center

Resources and support for our Venture Studio products and Consulting connections.

I am a Waffle customer, where do I go?

If you are looking for support specifically for the Waffle digital wallet platform, please visit the dedicated Waffle dashboard or email waffesupport@themaic.com

I lost access to my Waffle account. What should I do?

If you’ve lost access to your account, please email waffesupport@themaic.com using the same email address you registered with. Our support team will verify your identity and help you recover your account.

How do I engage MAIC for Consulting?

For new consulting engagements regarding data strategy, AI implementation, or software engineering, please contact our Sales team at sales@themaic.com.

Who do I contact for billing inquiries?

For all billing inquiries regarding any MAIC product or service, please email billing@themaic.com.

Reporting Security Issues

Security is paramount at MAIC. If you have discovered a vulnerability in any of our systems (Waffle, Mango, etc.), please report it immediately to security@themaic.com.

Still need assistance?